Theme marketplace
Loading theme marketplace
Preparing marketplace data and actions.
Theme marketplace
Preparing marketplace data and actions.
Policy
Operational refund structure for one-time theme purchases.
This page states the operating policy for the local and staging theme marketplace runtime. Production publication uses the same route structure with operator-approved identifiers, jurisdiction language, and customer notices.
Refund requests are recorded against a completed theme purchase and theme slug. Requests should include the reason and any relevant receipt information.
Marketplace refund records are created locally for support and operations review. Provider-side refund execution requires approved live provider credentials and an operator decision.
Purchases can move to refunded status after provider execution and reconciliation. The production refund window and eligibility rules are supplied by the operator policy bundle.
GST invoice records include seller GSTIN, GST rate, GST amount, invoice number, and receipt metadata. Local development uses a clearly marked dev GSTIN.
For account-specific questions, include the theme slug, purchase id, receipt number, or developer listing slug when contacting support.
Contact options